GrowMore Recruitment is a full-service, multi-specialist recruitment agency! We work across virtually all industry sectors, with clients ranging from small start-ups to global blue-chip companies and large public sector and not-for-profit organizations.
About our client:
Our client, a global leader in technology-enabled business services, is dedicated to enhancing customer engagement and boosting business performance for renowned brands worldwide. Operating across 40 countries and 6 continents, the team delivers cutting-edge customer experiences, helping companies build stronger connections with their clientele. Through technology, design, data, process, and people, they drive superior business outcomes and help clients stand out in their respective industries.
Responsibilities:
- Provide proficient assistance and guidance to customers concerning their device usage and maintenance.
- Prioritize customer satisfaction by addressing individual needs and delivering effective solutions.
- Contribute innovatively to improve support processes, ensuring the delivery of superior services and products.
Requirements:
- Fluent in Kazakh and English languages.
- Previous experience in call center environments is preferred.
- Demonstrated active listening skills with a positive demeanor.
- Proficient in OS MS Windows & Office as well as various internet applications.
- Strong orientation towards customer service.
Benefits:
- Relocation provided.
- Full-time position with flexible working hours.
- Comprehensive training and onboarding provided.
- Competitive salary package.
- Generous welcome bonus.
- Extensive medical and life insurance coverage.
- Performance-based bonuses.
- Transportation allowance.
- Meal vouchers for onsite dining.
- Opportunities for career advancement and professional development.
- Holiday pay and team-building events.
At GrowMore Recruitment, we're committed to assisting you in your next career endeavor with our esteemed client. Our team is here to support you at every stage, ensuring your success in an environment that cherishes innovation and commitment. Let us pave the way for you to a future where your skills are not only utilized but celebrated!
Personal Data Transfer Notice: By submitting your resume and any accompanying documentation, you consent to the transfer and processing of your personal data by GrowMore Recruitment. Please be assured that your information will be handled with the utmost confidentiality and in accordance with our Privacy Policy and Terms and Conditions and only authorised personnel, who are bound by strict confidentiality obligations, will have access to your personal details. Furthermore, your personal information will only be shared with our clients as necessary for the purpose of potential employment opportunities + get profiles verified (LI)